Safe and Secure Payment Options:
Pay via MasterCard, Visa, Discover, American Express, or PayPal using "Add to Cart" buttons.
Orders generally ship within 2 weeks.
Orders ship via US Postal Service parcel post unless selected otherwise.
STANDARD SHIPPING
Generally Ships within 14 days
Parcel Post (5-9 days)
Rate shown above applies.
*Optional
PRIORITY SHIPPING
Ships within 14 days
Priority Mail (2-3 days)
Standard shipping plus additional $15.00
EXPRESS PROCESSING & PRIORITY SHIPPING
Express Processing Ships within 7 days
Includes Priority Mail (2-3 days)
Standard shipping plus additional $43.00
**We ship only within the USA**
Per Item Shipping Costs
Policies:
All our personalized wooden products are made of quality materials, one at a time, to your custom specifications. Please order carefully and make sure you spell the child's name correctly and make sure to carefully read the specs on the product that you are ordering.
Website photos are for artistic rendition purposes only. We reserve the right to make artistic changes as deemed necessary by our crafters and artisans.
We will not exchange a product once it has been made per your instructions and shipped to you.
We will not remake a product at no charge if you have made an error. However, if we have made an error or omission, we will remake and reship the order to you at no charge.
Should a wooden letter get lost or damaged, we will replace or repair the letter at either a very minimal cost or no cost at all to you.
Orders: We do not accept phone orders. All orders must be placed through our website.
Contact Us: The best way to contact us is through e-mail. We are rarely available to accept phone calls, but we monitor our email constantly and will get back to you promptly.
Policies & Shipping Information
FREE GIFT CARD
We will be happy to enclose a free gift card with any order.
Just email us with the gift card information.
